AIRLINES, hotels and ticketing agencies face new surcharging regulations because the Federal Government doesn’t think the Financial System Inquiry’s proposal will rein in card fees without “enforceabilityâ€.
The minister responsible for consumer affairs, Bruce Billson, told News Corp Australia the FSI fee proposal was “positive†but it was unclear to “what extent it would be more effective†than the status quo.
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Existing arrangements are meant to contain surcharges to the “reasonable cost of acceptance†but have failed to prevent payment imposts of as much as $17 or 8.5 per cent on a $200 return airfare. Fees on a concert booking or accommodation can also be several per cent.
Among all merchants the average cost of accepting Visa or Mastercard credit cards is less than 1 per cent; for American Express, it’s less than 2 per cent. Major merchants would likely pay lower than average rates.
Despite consumers being fleeced of hundreds of millions of dollars, the FSI report recommended against “creating new penalties to discourage over-surchargingâ€.
Mr Billson has not been persuaded.
“There is clear evidence of some gaming going on in the current arrangements,†Mr Billson said. “It’s bleeding obvious who’s doing the wrong thing. It’s not across the entire economy. It’s a handful of … recalcitrants.â€
So to support the FSI proposal the Government is looking at what “reasonable regulatory steps can be taken to guard against over-surchargingâ€.
Choice campaign adviser Erin Turner said it was “great to hear that Bruce Billson still intends to pursue enforcement. For us, it’s essentialâ€.
Mr Billson thought he had the answer — an extension of laws that ban lenders from profiteering on mortgage exit fees. That law allowed the Australian Securities and Investments Commission to force Westpac subsidiary Rams to repay millions of dollars to customers.
Mr Billson asked the FSI to evaluate the idea. It was dismissed in a single paragraph of the inquiry report.
Mr Billson told News Corp Australia he would request a detailed explanation from Treasury boffins who helped former Commonwealth Bank CEO David Murray compile the FSI report.
Even if the explanation was convincing, he said he would seek alternative solutions from the experts — or others — to “bring miscreants to accountâ€.
“If it’s not the answer, what should it be? I’m very open to people’s ideas.â€