On selected routes from today, passengers will have their boarding passes sent to the mobile phone number they provide when booking a flight, and will simply have to show that at the gate.

The Auto Check-in will still allow travellers to view or change their seats or flights.

Qantas Domestic Head of Customer Strategy Philip Capps said the move was the result of Qantas’ drive to simplify people’s journey.

New Qantas check-in procedure to make flying more simple. Picture: AFP/ Peter PARKS Source: AFP

“Our Auto Check-in technology is an evolution of an already world class system that simplifies the check-in process for time poor customers on the go,” said Mr Capps.

“It means for the millions of smartphone users flying with Qantas, just by opening a text message or an email link, they’re only a few clicks away from completing check-in and receiving their boarding pass.”

He said it would also mean there was no need to print boarding passes.

“We know our customers value choice and flexibility so we have also designed Auto Check-in to include seat and flight change options ensuring customers can tailor their journey and are effectively ready to fly before leaving work or home,” Mr Capps said.

Check-in kiosks will remain available for Qantas passengers. Picture: Getty Images Source: Getty Images

The three steps involved in the process include providing a mobile phone number when booking, then receiving an SMS or email on the day of travel or night before, asking if they are still planning to take the flight.

After confirming they are not travelling with dangerous goods, customers will get their boarding pass sent to their phone.

Anyone wishing to check in bags, can just scan their mobile boarding pass at the bag drop.

The first routes to use Auto Check-in will be Sydney-Darwin, Sydney-Adelaide and Sydney-Perth.

Mr Capps said all existing technology and face-to-face check in services will remain available for travellers.

The technology will not be available to Jetstar travellers at this stage or on Qantas International services.

QANTAS boss Alan Joyce — a “driver for change”. Picture: Carly Earl Source: News Corp Australia

Qantas CEO Alan Joyce addressed the Australian Tourism Export Council today as a “driver for change”.

He told the travel industry delegates Qantas was seeing record levels of customer satisfaction, and reiterated his lack of concern about a spate of “turn arounds”.

Five Qantas aircraft in just over two days have been held up due to technical issues, including a Canberra to Brisbane flight that did not get off the ground due to “mechanical failure”.

Qantas staff said the cancellation was evidence of their strict policy of “safety before schedules”.