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Posted: 2017-06-16 05:54:00

Residents have told how they had to step over bodies as people fell unconscious from smoke on their way down the stairs. Picture: PHOTO / Adrian DENNIS

TRAPPED on the 23rd floor of a building engulfed in flames, Gloria Trevisan and Marco Gottardi made heartbreaking final calls.

The engaged Italian architects are still missing, presumed dead, following the blaze that burned through Grenfell Towers, a 27-storey apartment building in north Kensington, London, on Wednesday.

On Friday, a a family lawyer for Ms Trevisan shared details of the 26-year-old’s final call to her mother.

“The flames are in the living room,” she said, according to lawyer Maria Cristina. “The flames are around us.”

She told her mum before hanging up the phone: “Thank you for what you have done for me”.

Mr Gottardi, also 26, was still alive at 4am when he made the second of two phone calls to family back home in Italy.

His father told Italian newspaper Il Mattino di Padova that his son was in control and that the family shouldn’t worry. That was at 3.45am local time. At 4am, things took a more serious turn.

“He was trying to minimise what happened, probably not to unsettle us,” his father Giannino said.

“But in the second call ... and I can’t get this out of my head ... he said there was smoke, that so much smoke was rising.”

Missing from the Grenfell Tower Fire in London. Marco Gottardi and his girlfriend Gloria Trevisan live on the 23rd floor.

Missing from the Grenfell Tower Fire in London. Marco Gottardi and his girlfriend Gloria Trevisan live on the 23rd floor.Source:Supplied

Giannino said the call ended at 4.07am after he was told the apartment was full of smoke.

Similar stories are emerging elsewhere. A devastated mum has told of her last phone call with her 12-year-old daughter.

The Telegraph reports Adriana Urbano was returning from her job as an office cleaner late when her daughter Jessica rang her to say there was a fire in their building.

Mrs Urbano told The Telegraph: “Jessica had been asleep in our flat when something woke her - I don’t know if it was the smoke or a fire alarm - so she rang me at 1.39am as I was on my way home from work.

She said ‘Mum where are you? Mummy come and get me’.”

Ms Urbano said she urged her daughter to run down the stairs of the tower block and try to find a fire fighter to lead her to safety.

“I told her to get out of there as quickly as she could. I said ‘run as fast as you can’, but then the line cut out.”

Jessica managed to call her father Ramiro after fleeing from their 20th floor flat and is understood to have made it as far as two floors further down.

Ms Urbano and her husband, who was reportedly visiting a friend on the third floor at the time of the fire and was prevented from going upstairs to reach his daughter, have heard nothing from Jessica since.

“We are desperate for news but we have not heard anything,” she told The Telegraph.

“I’ve got no idea what’s happened to her. We are so worried.”

Jessica Urbano, 12, is still missing. Picture: Facebook

Jessica Urbano, 12, is still missing. Picture: FacebookSource:Supplied

SISTERS FOUND IN SAME HOSPITAL

It comes as two young sisters from the 20th floor were found in the same hospital more than 24 hours after the blaze as the anguish of families turns to anger over the lack of information.

Malek Belkadi, 8, and her sister Tamzin, 6, were identified in hospital after frantic friends mounted a massive search effort to find them.

Their parents, Farah Hamdan and Omar Belkadi, and baby sister, are still unaccounted for.

One of the girls is reportedly sedated while the other is in a coma.

Farah Hamdan’s cousin Adel Chaoui, blamed unsuitable protocols for causing unnecessary pain for families involved.

“The police are following protocol they have in place during terrorist incidents.

“There needs to be separate protocol for civil disasters. That’s what’s going wrong here,” he told The Telegraph.

“They’re still treating everyone as suspects.

“We have a six and an eight-year-old - one is traumatised and the other is in a coma. When she went into hospital she was just screaming. And rather than trying to identify who these children are and who their parents are, protocol means they can’t identify them at this time.”

Malek Belkadi is in hospital and was found just metres away from her sister.

Malek Belkadi is in hospital and was found just metres away from her sister.Source:Supplied

Tamzin Belkadi. Her parents and brother are also missing. Picture: Supplied

Tamzin Belkadi. Her parents and brother are also missing. Picture: SuppliedSource:Supplied

Chaoui said his family had been asking around hospitals and it wasn’t until one “took pity” and gave them some information that they realised the children just several metres apart were related. “Our brother is wandering around the wards around and sees at a child two beds down and found that it was her sibling,” he said.

“One of them is in a coma, and the other wouldn’t stop screaming because she was so traumatised so has been sedated.

“The hospitals had no idea who these children were- they didn’t even realise they were related”.

Earlier, witness Ousama Itani had shared pictures of the two girls on national television asking for news about their father.

He said the shock of watching neighbours screaming for their lives had not yet sunk in and they were focused on reuniting families.

“It was traumatic to say the least to hear people screaming ‘help, help my children’ and to see people at the windows. I watched personally as a person stood at a window for three hours between the hours of three and six in the morning. When there was still electricity we see people turning their lights on and off on the top floors. It’s been quite a shock,” he said.

Witnesses have gone into overdrive to search for the missing. Picture: Adrian DENNIS

Witnesses have gone into overdrive to search for the missing. Picture: Adrian DENNISSource:AFP

FIRST VICTIM IS SYRIAN REFUGEE

The first victim of the Grenfell Tower apartment blaze has been named as a Syrian refugee studying in the UK who was trapped inside with his brother.

Mohammad Alhajali, 23, had tried to leave the block with his sibling, Omar, when he became overwhelmed by smoke and was forced to retreat back inside their apartment on the 14th floor.

He was stuck there for two hours while firefighters tried to access the building but were unable to get that high. Family friend, Abdulaziz Almashi, said he phoned relatives in Syria to say he feared he would not make it.

MORE: Friends and family search for loved ones

“He sent a message to family in Syria in his final moments just saying ‘the fire is here now, goodbye’,” Mr Almashi told the newspaper.

It’s believed his brother is recovering in hospital after making it out of the building.

Friends shared Mr Alhajali’s picture online with Mirna Suleiman saying “God had bigger plans” for the “beautiful soul”.

A resident that was trapped on the 14th floor has been named as the first victim of the fire. Picture: Victoria Jones/PA via AP.

A resident that was trapped on the 14th floor has been named as the first victim of the fire. Picture: Victoria Jones/PA via AP.Source:AP

Volunteers sort the massive number of donations. Picture: Tolga AKMEN

Volunteers sort the massive number of donations. Picture: Tolga AKMENSource:AFP

At least 17 people died in the blaze after the 24-storey block became engulfed by fire. Police have not yet confirmed how many are unaccounted for, although with 120 apartments inside, some are predicting the number could be in the hundreds.

Friends and relatives continue to search for their missing loved ones with tragic stories interspersed by incredible tales of survival.

Ahmed Challah, who told news.com.au he was looking for a missing family of five, said so far four of them have been accounted for with one son remaining missing.

“What the emergency services did yesterday was amazing” he said. However he also backed claims of confusion, saying many people were taken to hospital based on a list of the apartments they were recovered from rather than their names as many were unconscious.

It has led to uncertainty for authorities over who exactly remains unaccounted for, he said.

Firefighters were unable to get above the 14th floor immediately after the blaze. Picture: Carl Court/Getty Images)

Firefighters were unable to get above the 14th floor immediately after the blaze. Picture: Carl Court/Getty Images)Source:Getty Images

Community members light candles for those who died in the fire. Picture: Jack Taylor/Getty Images.

Community members light candles for those who died in the fire. Picture: Jack Taylor/Getty Images.Source:Getty Images

‘WE HAD TO STEP OVER BODIES’

Father Marcio Gomes, 38, has told how he helped his seven-months pregnant wife and two daughters to safety only to realise one of his daughters had fallen unconscious on the stairs.

“I saw we had lost my daughter,” he told The Sun.

“So I didn’t leave the block. I went back up to try and get her.

“We got separated from our daughter because we couldn’t see anything.

“She was halfway down. She had stopped. She couldn’t move any more and had fallen unconscious,” he said before he ran up to retrieve her.

“You couldn’t see anything. We had to step over bodies with my young daughters and my seven months pregnant wife.”

Another mum Natasha Elcock told how she ran a bath to flood the floors and save her family after being trapped on the 11th floor.

“I let the bathroom flood. It kept the flat damp. It may have saved our lives,” the 39-year-old said as they obeyed authorities to stay put for 90 minutes.

“We tried the door but it was too hot.

“We had our little girl on the wet floor and we went to the coldest room.

“The door was buckling and the windows bubbling and cracking. It was terrifying.”

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