HUNDREDS of Qantas passengers will spend New Year’s Eve stranded in Dubai while a delay to their flight to Sydney continues.
Engineers in Dubai are continuing to work on the A380 aircraft as Qantas customers put up in hotels wait to learn when they’ll be able to fly to Australia.
There are unconfirmed reports from some passengers that they now have to fly via Doha as there are no direct flights back to Australia.
“The saga with QF2 continues we’re now back in the airport. Apparently no direct flight. Have to go via Doha,†an angry Sophie O’Neill wrote on Twitter.
A technical problem caused the plane to be grounded at Dubai International Airport.
Sydney Airport confirmed in a tweet that QF2 will not be in Australia until January 1, 2017.
Qantas’ flight status page also indicates the plane is still estimated to land at 1pm local time on Sunday.
The delay is the second one in a row for Qantas which has experienced delays in Dubai.
Qantas confirmed to passengers what was going on via social media.
Passengers who were scheduled to fly out on Thursday from Dubai also waited around a day before they could board a flight to Sydney.
This group of passengers were transferred onto the next QF2 flight on Friday. This meant other Qantas passengers — who were originally booked on the fight — were left stranded in Dubai.
They had also arrived from Heathrow Airport in London.
Many passengers vented their frustration about the delays on social media.
“I’ve been delayed for 8 hours in Dubai airport. You sent people that you delayed yesterday off on my plane and now I’m stranded,†Mia Parkes-Talbot posted to the airline’s Facebook page from Dubai on Friday night.
“I really want to go home and celebrate New Year’s Eve with family, friends and dog.
“Please get me home now! Please get me home before I have to spend the first moments of 2017 in an airport hotel.â€
Another wrote on Facebook: “4 hour delay now means spending New Years stuck on a plane. Cheers Emirates / Qantas. You better give me a free glass ... for my troubles. or better, an upgrade!â€
Meanwhile, others searched for answers.
“You’ve put us up in a lovely hotel but we have no idea what time we’ll be leaving tomorrow. What time do we set our alarms for please? Help and communication would be great. Lots of uncertainty. Thanks,†Rob Voase wrote.
One person wrote on the Qantas Facebook page: “Hi Qantas, whats happening with your flights from Dubai? A friend is stranded there for days and may even miss NYE in Sydney.
Whats the story?â€
A statement from Qantas provided to News Corp Australia states: “Passengers on Qantas flight QF2 from Dubai to Sydney have been put up in hotels due to an engineering issue with the aircraft.â€
“The engineering assessment is continuing and, once resolved, we’ll be able to provide an updated arrival time.
“We’re keen to get passengers on their way, but only when it’s absolutely safe to do so. We thank everyone for their patience,†the spokesman said.