A sneak peek at what’s featured in tomorrow’s issue of Inside Retail Weekly….

As civil proceedings in the Dick Smith case wound to a close in the NSW Supreme Court last week, Nick Abboud, the former CEO of the collapsed electronics chain, was doing his best to keep himself out of jail. Attempting a less traumatic fall from grace than that endured in recent years by Sigma Pharmaceuticals’ Elmo de Alwis and Kleenmaid’s Brad Young, Abboud, in a testimony that was laughable, pleaded ignorance of the rebate issues – and even of the financial strife that engulfed Dick Smith in its final months. Abboud’s demise, along with that of de Alwis, Young and Warren Wilmot, the former CEO of 7-Eleven, serve as a warning to CEOs who are focused more on perks and bonuses than on business performance metrics, and you can read all about this in our cover story this week.

In Features this week, we look at some of the latest tech innovations from Google, Apple and Facebook, each of which are delivering platforms that will change how consumers interact with retailers. It’s a heady mix of artificial intelligence and instant messaging apps that represents the holy trinity of brand engagement, sales and customer service.

Elsewhere in Features this week, we take an inside look at Siam Discovery Exploratorium in Bangkok, one of the most profound rethinks of the shopping centre experience to be seen anywhere in the world; and look at the influence of private equity firms on retailers and potential skills gaps in retail boardrooms.

And in From The Source this week, we hear from Janine Allis about 16 years and counting of Boost Juice and what lies ahead for parent company, Retail Zoo.

You’ll find all of this, and much more, in Inside Retail Weekly Issue 2113.

Inside Retail Weekly is the premium product in the broad stable of Inside Retail publications. It is published weekly, 48 times a year, and offers in-depth analysis of key retail industry news, hard-hitting opinion pieces, feature stories, and much more. 

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