Adore’s head of loyalty and acquisition, Jeremy Eaton, on why it's never a bad time to explore customer experience. The post Why Adore Beauty gave its loyalty program an extreme makeover appeared first on Inside Retail Australia.

With the end of the program looming, criticism about how the scheme was administered and whether it was distributed fairly has intensified. The post End of JobKeeper could see 488,000 businesses cut staff, and 100,000 close altogether appeared first on Inside Retail.

Using a multi-platform marketing approach will keep your business afloat during these unexpected changes. The post Facebook Meta changing the way small businesses market themselves appeared first on Inside Retail.

The integration of on- and offline makes real-time access to data between sales channels more important than ever. The post Analysis: Omnichannel reporting evolves on fast forward appeared first on Inside Retail.

The workplace influencer now sits supremely at the top of the organisational chart. Here's how to tap into them. The post Water cooler chats and cheerleading: The rise of the workplace influencer appeared first on Inside Retail.